Your Statutory rights are not affected by any of the following store policies.
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. This is Why we use Paypal as our main payment method, you don't even need a paypal account to use paypal and no setup is required.
We will only ship once we have cleared funds in our account.
Return / Refund Policy
If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.
UK/UK Delivery is £2.50 Outside is £6.50 UK delivery time is usually 10 to 15 working days from order.
Rest of the World Delivery is £5.00 we will bill this separately from the main shopping cart order. If you have already paid the £2.50 Charge we will charge the difference of £2.75. We offer no postage discount for orders outside the UK/EU.
Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
If we should receive a complaint about any part of our service by e-mail, it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.